589 Reviews Found
Confirmed Service Customer
Satisfied with the oil change,but didn't get my full tank of gas,like promised 🙃
Steven T.
SAN ANGELO
Business Response
Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you.
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Confirmed Sales Customer
I was treated with kindness, respect and taken care of
Johnathon D.
TUCSON
Business Response
Hi there! We're so happy we were able to help you out! Until the next time we meet, take care!
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Confirmed Service Customer
Really appreciate the customer service from all the staff!
Matthew B.
SAN ANGELO
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
We appreciate all to help me maintain the care of our vehicles. We trust the technicians to do all what is needed and make sure we get what needs to be done and keep us safe on the roads.
Reynaldo L.
SAN ANGELO
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Sales Customer
Riley was amazing and would do business with him again and send anyone to him
Misty H.
SAN ANGELO
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Chance is AWESOME at what he does. Excellent experience always. It's our 3rd time purchasing from him and the dealership.
Nazario B.
SAN ANGELO
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
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Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
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Confirmed Service Customer
Juan was fantastic and treated me like a king. Good to see Rudy back wit the team. Would never go anywhere else for my truck. Keep up the great work.
Jack M.
SAN ANGELO
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Sales Customer
I was treated like a King. I would definitely dealing with All American and Chance again.
Chris W.
SAN ANGELO
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
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Confirmed Sales Customer
Sales staff and financial staff were all very courteous and professional. Riley was very knowledgeable and made me feel like he valued me as a potential customer.
Donna H.
BIG LAKE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
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Business Response
We're glad to hear you found our staff friendly and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
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Business Response
Hi, thank you so much for your high star rating! We hope that you have a great day! Until the next time we meet, take care!
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Confirmed Sales Customer
The salesman I was working did a good job. I know the selection that All American had was very limited, so I went to the Chevrolet website to build my truck. I was able to find several trucks that met my requirements. I passed that on to my salesman and he had to pass it on to the person that deals with that. I put a lot of hours in researching the truck I wanted. I have purchased my last four vehicles from All American San Angelo. I did not feel that I got the best deal I good get. My credit was in the mid 800's and I got 37K for my trade in but I had still owed 14K on my trade in. Regardless I still had about 24K to put on my purchase plus the Supplier Discount I qualified for. I was trying to keep my monthly payment to 550 to 600. My initial choice was the high country I found a few High country online with the MSRP was 68K but was not able to get the payments down. I could not understand how my credit rating was excellent and trade in was excellent, but I still was not able to get exactly what I wanted. After spending many hours look at High Country trucks; I started looking at the LTZ price range. I found LTZ that was in the same price range of the High Country. I sent the salesman I was working several online selections. The selection I sent him the other person was not able to get the vehicle from the other dealerships. They finally found an LTZ that I was content with, and I was informed the monthly payments would be under 600 dollars. I come into All American dealership to sign the papers with finance. The finance guy personality was nice. He explained to me how they were able to get my payments to be under 600 dollars but having a balloon payment at the end of my 72-month payments. I would have to pay about 24K for the balloon payment. I was so surprised to hear that. I had spoken with other dealerships that was offering me 610 dollars monthly payment with 4K down payment along with my trade in value. I normally would not have accepted this deal but because I was trying to close this deal because my sister funeral was schedule on June 17, 2023, in Terrell Texas and I needed transportation. I had turned in my trade in and had items transferred over to the new 2023 truck. I felt pressure to make the deal. The truck is nice truck but it's not exactly what I wanted, and I felt that on the financial end was not the best deal. I asked for free oil change deal and/or car wash but not even able to get that. I am a contestant All American customer and did not feel that I was completely appreciated with this deal. Once again, the salesman I dealt with I believe he did all that he could do. I have nothing negative to say about him. One last complaint. I look at a copy of the window sticker showing all the options that came with this truck and I believe I did not get everything that's on the list. Rickey B. Roberson
Rickey R.
SAN ANGELO
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. I look forward to speaking with you.
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Business Response
Wow, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing us and we hope to see you again soon! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!