598 Reviews Found
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
Scheduled oil change and special warranty for a vacuum pump. Great job start to finish. Kudos to Marisol as a service advisor!
Chad D.
SAN ANGELO
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Chance Denny was a huge help in getting me this car. 10/10 would recommend him to friends and family.
Justin B.
SAN ANGELO
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
I sent my sister to take my 06 for an oil change, and they told her to wait in the waiting area. After it took them about an hour to finish up, 3hrs later they finally went the waiting area looking for her. She waiting a total of 4 hrs for an oil change. That’s just not right. Tim, I expected better for you department.
Raymond D.
SAN ANGELO
Business Response
Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you.
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Confirmed Service Customer
Vehicle was checked in promptly and service was completed quickly.
Arthur S.
SAN ANGELO
Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Business Response
Hi, thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Rudy was really helpful and excellent to work with
Jesse L.
SAN ANGELO
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I always have a good experience with you guy
Monica V.
SAN ANGELO
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
Everything clean ready for us Schedulers were ready for us breakdown great. Shuttle drivers excellent.
Cheryl I.
SAN ANGELO
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
I was really disappointed in the fact that you charged $15.00 labor to change my windshield wipers! Also, I had decided to get all of the recommendations done because I am planning an extensive road trio only to find out that neither of my cigarette lighter/utility fuses/breakers were bad, thus I have no utility for my air pump should I have a flat. THOSE DAMN FUSES AND BREAKERS ARE IMPOSSIBLE TO CHANGE ESPECIALLY FOR A MAN THAT HAS LARGE HANDS!!!!! AND FINDING MICRO FUSES IS VIRTUALLY IMPOSSIBLE!!!!
Randall M.
SAN ANGELO
Business Response
Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you.
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Business Response
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience and we are glad you found this to be the case during your visit! We hope to be of service to you again in the future. Have a nice day!
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Confirmed Service Customer
I was super pleased with the entire team in the service department. They were able to diagnosis and repair my vehicle in less than 2 days. They were able to tell me exactly why the part needed repair and it was due to negligence on behalf of another dealership. I will not take my car anywhere else but Chevrolet. Thank you Amanda Trevino & everyone else that kept friendly communication during my experience.
Laura P.
SAN ANGELO
Business Response
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
We're glad to hear you found our staff friendly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I dropped off my truck for service with an appointment for 12:00 pm on Monday, May 15th. My assigned service rep was at lunch (tho I had an appt) so another service rep checked in my truck. I had three specific things that needed to be repaired. After a week (Mon 22nd) of not hearing anything, I called the service department to speak with my originally assigned rep, was told she would call me back that day. The next day I called again, and was again told I would be called back once they knew the status on my vehicle. On Thurs 25th I called again and was told they didn't even know which vehicle was mine and didn't know where it was. On Friday 26th I finally received a call from my newly assigned service rep and he said they would have a service tech look at my truck as soon as available. The next week (two weeks after truck was dropped off), I received an email from Auto.live with a long list of suggested repairs I didn't ask for, but luckily including the specific repairs requested, which I approved. On June 9th, the needed part was finally received and repairs were finally made. My truck was finally ready on June 10th, almost a month after it was dropped off. Not a good experience.
Mark B.
SAN ANGELO
Business Response
Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail.
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Confirmed Service Customer
Great assistance from service writer and I was in and out quickly with the work I’d asked for completed correctly.
Arthur S.
SAN ANGELO
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you have any further concerns, please give us a call. We're always happy to help!
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Business Response
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad to hear you found our staff friendly and it is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!