Confirmed Service Customer
Gave me a offer for a car and verified it through text and through the bank that I was getting a check to cover the negative equity. Then the check was delivered to the dealership and I went up there and they said “I have never seen you before” and lied about the offer and treated me like I was stupid. I showed them the text on how much the offer was and the paper they gave me for the offer and they guy just kept ignoring and lying saying that they have never seen me.. I tried to talk to the GM but he said he’s not available. 2 different finance guys said they did give the offer but their boss was persistent on lying and saying they never met me. I don’t trust a dealer that don’t stick to their word and All American Chevrolet in San Angelo Texas WILL be hearing from my lawyer and The Better Business Bereau. I will also be letting everyone know and posting on all social media about how they treated us and how that are not good on their word.
Melanie T.
SMITHVILLE,
OK
Business Response
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